FAQ

How long does shipping take?
Most orders arrive within 7–20 business days of processing. You'll get tracking as soon as it ships.

What if my item arrives damaged?
Email us a photo and your order number within 14 days of delivery — we'll send a replacement or a full refund, no return shipment required.

Can I change or cancel my order?
Reach out within 12 hours of placing your order and we'll do our best to catch it before it ships.

Do you ship internationally?
Currently we ship within Canada and the United States — email us if you're elsewhere and we'll see what's possible.

How can I track my order?
You'll receive a tracking link by email as soon as your order ships. Tracking can take a few days to update once the package enters international transit.